Terms & Conditions
These Terms & Conditions apply to the use of BoilWaterTaps.com and to all orders placed through this website for taps and related tap systems.
By accessing this website or placing an order, you agree to be bound by the terms set out below. If you do not agree with these Terms & Conditions, you should not use this website.
1. About Us
BoilWaterTaps.com is an online retailer specialising in the sale of kitchen taps, including boiling water taps and related tap systems.
If you need to contact us regarding an order or any general enquiry, please email:
info@boilwatertaps.com
2. Website Information
We aim to ensure that all information on this website is accurate, clear and up to date. This includes product descriptions, specifications, images, prices and availability.
However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed.
3. Product Descriptions
We make every reasonable effort to describe our products as accurately as possible. However:
- Product images are for illustration purposes only
- Finishes, colours and appearance may vary slightly depending on screen settings
- Measurements, dimensions and technical details should be checked before purchase
- You are responsible for ensuring that the selected product is suitable for your intended use
If you are unsure about a product before ordering, please contact us before completing your purchase.
4. Orders
All orders placed through this website are subject to acceptance and availability.
Once you place an order, you will usually receive an order confirmation email. This acknowledgement does not guarantee acceptance of your order. We reserve the right to refuse, cancel or limit any order where necessary, including where:
- A product is unavailable
- There is an error in pricing or product information
- We suspect fraudulent or unauthorised activity
- We are unable to fulfil the order for operational reasons
5. Prices
All prices displayed on the website are shown in Pound Sterling (£).
We reserve the right to change prices at any time without notice. The price you pay will be the price shown on the website at the time you place your order, unless a clear pricing error has occurred.
6. Payment
Payment must be made in full at the time of ordering using one of the payment methods available on the website.
We reserve the right to withhold dispatch of goods until payment has been received in full and authorised successfully.
7. Delivery
We aim to arrange delivery within the timescales stated on the website or provided at checkout, but all delivery dates are estimates unless specifically confirmed otherwise.
Delays may occasionally occur due to stock availability, courier issues or circumstances outside our control.
It is your responsibility to ensure that:
- The delivery address provided is correct
- Someone is available to accept delivery where required
- Goods can be received and inspected promptly on arrival
8. Risk And Ownership
Ownership of the goods will pass to you once full payment has been received and the goods have been delivered.
Risk in the goods passes to you upon delivery. From that point, the items are your responsibility.
9. Installation
All taps and tap systems should be installed by a suitably qualified professional where appropriate.
We are not responsible for issues arising from incorrect installation, misuse, improper maintenance or failure to follow manufacturer guidance.
Before installation, all products should be checked carefully for any visible defects, damage or shortages.
10. Returns And Refunds
Returns and refunds are handled in accordance with our separate Returns & Refunds Policy.
Please review that policy before requesting a return. Items that have been installed, used or returned in unsuitable condition may not be eligible for a refund.
11. Faulty Or Damaged Goods
If your order arrives damaged, faulty or incorrect, you should contact us as soon as possible at info@boilwatertaps.com.
We may request photographs or further information to help assess the issue before offering a suitable resolution.
12. Limitation Of Liability
To the fullest extent permitted by law, BoilWaterTaps.com shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products from it.
Nothing in these Terms & Conditions excludes or limits your statutory rights, including your rights in relation to faulty goods or goods not as described.
13. Website Use
All content on this website, including text, graphics, branding, images and layout, is owned by or licensed to BoilWaterTaps.com unless stated otherwise.
You may not copy, reproduce, distribute or exploit any content from this website without prior written permission.
14. External Links
Where this website contains links to third-party websites, these are provided for convenience only. We do not control and are not responsible for the content, availability or policies of any external websites.
15. Changes To These Terms
We may update these Terms & Conditions at any time without prior notice. Any changes will apply from the date they are published on this website.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom, and any disputes shall be subject to the jurisdiction of the UK courts.
17. Contact
If you have any questions about these Terms & Conditions, please contact:
Email: info@boilwatertaps.com
