Privacy & Cookie Policy
This Privacy Policy explains how BoilWaterTaps.com collects, uses and protects your personal information when you use this website.
We are committed to protecting your privacy and handling your data responsibly. By using this website, you agree to the practices described in this policy.
Information We Collect
When you use our website or place an order, we may collect certain information including:
- Your name
- Email address
- Phone number
- Billing and delivery details
- Order and transaction information
- Information submitted through contact forms
- Technical information such as IP address, browser type and device information
This information is collected when you interact with our website, place an order, or contact us.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil orders
- To communicate with you about your order or enquiry
- To provide customer support
- To improve our website and services
- To prevent fraudulent transactions
- To comply with legal obligations
We only collect information that is necessary to provide our services.
Payment Information
Payments made through this website are processed using secure third-party payment providers. We do not store or have access to your full payment card details.
Your payment information is handled securely by the payment processor according to their own privacy and security policies.
Cookies
This website uses cookies to improve the browsing experience and to help us understand how visitors use our website.
Cookies may be used for:
- Remembering items in your shopping basket
- Remembering your preferences
- Analysing website traffic and performance
- Supporting website functionality
You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.
Website Analytics
We may use website analytics tools to understand how visitors use our website. These tools collect anonymised data such as page visits, browsing behaviour and general location information.
This information helps us improve the performance and usability of the website.
Email Communications
If you contact us or place an order, we may use your email address to respond to your enquiry or provide order updates.
We will not send marketing emails unless you have chosen to receive them.
Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share limited information with trusted third parties where necessary to operate our business. This may include:
- Payment processors
- Delivery and courier services
- Website hosting providers
- Technical service providers
These providers only receive the information required to perform their services.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
While we work hard to keep your data secure, no internet transmission can be guaranteed to be completely secure.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data where appropriate
- Object to certain uses of your data
If you wish to exercise any of these rights, please contact us.
Third-Party Websites
This website may contain links to other websites. Once you leave our website, we are not responsible for the privacy practices or content of external sites.
We recommend reviewing the privacy policies of any third-party websites you visit.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@boilwatertaps.com
